HEAD OF EXPERIENCE STRATEGY
Webringtogetherideas,designandtechnologytocreateextraordinarycustomerexperiences.
Our global CX network
We’re part of a global network of idea people and experience builders using rich insights, user-centric tech, and experience-led design to transform how brands and people connect. Our U.S. headquarters is located in New York, with additional offices in Chicago, Miami and Boston.
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Some of our clients & partners
U.S. Leadership
HEAD OF EXPERIENCE DESIGN
Gaius Benbow
EXECUTIVE MANAGING DIRECTOR
Chrissy Gajiwala
HEAD OF CONTENT STRATEGY
Kate Hofstra
PRESIDENT
James Huerta
CREATIVE DIRECTOR, COPY & STORY
Jonny Leahan
HEAD OF CLIENT OPERATIONS
Elizabeth Pearce
SENIOR GROUP DIRECTOR, GROWTH
Maria Victoria Rojas
ASSOCIATE MANAGING DIRECTOR, CRM
Richard Shaffer
HEAD OF DATA CONSULTING & ANALYTICS
Shay Young
Join our team
If you’ve got bright ideas and big talent, join us in helping shape the future of experience.
